Episodes

Wednesday Oct 21, 2020
MSPs Planning on Selling - here are some gotchas to watch for
Wednesday Oct 21, 2020
Wednesday Oct 21, 2020
Sellers need to plan for their exit. In their planning, they should consider some issues that will enhance the value of their business.

Thursday Jul 09, 2020
Why have a Master Services Agreement with your MSP customer?
Thursday Jul 09, 2020
Thursday Jul 09, 2020
This podcast deals with why you need to have an agreement with your customer.

Tuesday Jun 09, 2020
Next PPP change - makes forgiveness a lot easier.
Tuesday Jun 09, 2020
Tuesday Jun 09, 2020
Relaxing requirements but an 11 page application for loan foregivenes..

Tuesday Jun 09, 2020
Post-Covid Mergers and Acquisitions for Managed Service Providers
Tuesday Jun 09, 2020
Tuesday Jun 09, 2020
Did you think the slow down would be for a while? Look for activity to start again mid-year and go roaring into 2021. Here are my thoughts about MSP sales, mergers and acquisitions.

Wednesday May 27, 2020
MSPs and Payroll Protection Program Loan Forgiveness
Wednesday May 27, 2020
Wednesday May 27, 2020
Learn about the loan forgiveness provisions of the CARES Act and Payroll Protection Program.

Wednesday May 06, 2020
PPP for MSPs - should I take it or return it
Wednesday May 06, 2020
Wednesday May 06, 2020
The Paycheck Protection Program has a safe harbor for returning funds if you cannot satisfy the requirements of certification. Learn the background and what those requirements are.

Wednesday Apr 15, 2020
Force Majeure Clause, Impossibility, Impracticability, Frustration of Purpose for MSPs
Wednesday Apr 15, 2020
Wednesday Apr 15, 2020
Managed Service Providers need to look at the contract to see if a force majeure clause exists. They need to determine what constitutes a force majeure event, the scope of the excuse for performance, notification obligations and whether or not the other party has an obligation to mitigate. Without a force majeure clause, Managed Service Providers need to build a defense if their performance is impossible, impracticable or frustrates the purpose for the underlying agreement.

Wednesday Mar 04, 2020
Limitation of Liability - the original LOL but nothing to laugh about
Wednesday Mar 04, 2020
Wednesday Mar 04, 2020
Limitation of liability clauses seem to be the magic bullet on first blush, especially if you are concerned with cyber security liability as a Managed Service Provider. MSPs should be aware that this language is more art than science.

Friday Feb 14, 2020
Master Service Agreement pt 2
Friday Feb 14, 2020
Friday Feb 14, 2020
Dig deep into the terms and conditions of Master Service Agreements for Managed Service Providers.

Friday Feb 14, 2020
Master Service Agreements pt 1
Friday Feb 14, 2020
Friday Feb 14, 2020
Not all Master Service Agreement templates are created equal nor should you just buy an 'off the shelf' template for your Managed Service Provider. You should approach this important agreement understanding the purpose behind the agreement and fostering the relationship you are trying to create with your customer.